Strategic Plan

Goals, Strategies, Tactics

Organizational Goal #1: Establish Clear Organizational Identity and Messaging

  • Create clear Vision, Mission, Core Values
  • Create clear menu & timeline of services decreasing a duplication of care
  • Increase staff understanding of organizational identity
  • Increase education of staff and board avoid mission creep & negative impact
  • Increase participant understanding of organization identity
  • Build year 2 of Marketing & Communications plan
  • Build out year 3 of Marketing & Communications plan
  • Create advocacy strategy & agenda

Organizational Goal #2: Build Stronger Community Awareness

  • Create marketing collateral targeting identified audiences
  • Identify metrics to measure & monitor marketing efforts
  • Enhance process & strategy of organization participation in external engagement
  • Increase & enhance formalized collaborations for services & referrals
  • Identify in-kind radio/TV/Print exposure
  • Assess year 1 statistics & build plan for year 2
  • Assess community awareness after year 2 & build plan for year 3

Organizational Goal #3: Diversify Funding Sources

  • Reduce government dependency by 25% over 3 years
  • Identify services eligible for private pay, determine generated revenue, & what to pursue
  • Review, update, & roll out sliding scale fee structures & determine impact
  • Cultivate strategic plan to increase philanthropic giving over 3 years
  • Develop planned & legacy giving strategy

Organizational Goal #4: Strengthen Presence in St. Lucie County

  • Establish brick and mortar location
  • Incorporate transitional programming for ages 18-22
  • Develop & expand St. Lucie specific collaborations
  • Create marketing strategy that targets St. Lucie County

Organizational Goal #5: Improve Staff Retention

  • Implement a comprehensive staff compensation structure to meet or exceed market comparison
  • Review and improve benefits package
  • Cultivate a culture of belonging for all staff
  • Increase professional development opportunities for staff

Organizational Goal #6:Create a Comprehensive Approach to Data Collection and Analysis

  • Identify the data needed organization wide to always be aware of needs
  • Create a method and recognize tools for data collection & reporting
  • Create a continuous improvement model utilizing data insights

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